1. Introduction These terms and conditions govern your use of AI Search Playbook ("we", "us", "our") and the purchase of products/services from our website, aisearchplaybook.co. By placing an order, you agree to these terms.

2. Company Information AI Search Playbook operates from the United Kingdom. For any queries, please contact us via our website.

3. Orders & Payment

• All prices are displayed in GBP (£) and include VAT where applicable.
• We reserve the right to refuse or cancel any order at our discretion.
• Payment must be made in full at the time of purchase.

4. Digital Product Delivery

• All products are delivered digitally. Upon successful payment, you will receive access to your purchase via email or your account.
• Delivery is typically instant or within a few hours of purchase.
• We are not responsible for delays caused by incorrect email addresses or spam filters.

5. Returns & Refunds

• Due to the nature of digital products, all sales are final once the content has been accessed or downloaded.
• Under the UK Consumer Contracts Regulations 2013, you lose your right to cancel once you have accessed digital content, provided you gave prior consent and acknowledged this at the point of purchase.
• If you experience a technical issue preventing access, please contact us and we will do our best to resolve it.

6. Digital Products — Usage Terms

• By purchasing any digital product from AI Search Playbook, you agree that all content is provided for informational purposes only and results may vary.
• All products are for personal or internal business use only and may not be resold, redistributed, or shared without permission.

7. Intellectual Property All content on this website, including text, images, and logos, is the property of AI Search Playbook and may not be reproduced without written permission.

8. Limitation of Liability To the fullest extent permitted by UK law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

9. Privacy Your personal data is handled in accordance with our Privacy Policy and in compliance with the UK GDPR.

10. Governing Law These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms We reserve the right to update these terms at any time. Continued use of our website constitutes acceptance of the revised terms.

All Sales Are Final Due to the nature of digital products, all purchases from AI Search Playbook are non-refundable once the content has been accessed or downloaded.

Why We Don't Offer Refunds When you purchase a digital product, you receive immediate access to the content. Under the UK Consumer Contracts Regulations 2013, your right to cancel is waived once you access digital content — provided you gave your explicit consent at the point of purchase.

Exceptions We will consider a refund or replacement in the following circumstances:

• You were charged more than once for the same product
• You never received access to your purchase due to a technical error on our end
• The product was significantly different from what was described

How to Request Support If you believe you qualify for an exception, please contact us within 7 days of purchase with your order details and a description of the issue. We'll do our best to make it right.

Chargebacks We take fraudulent chargebacks seriously. If a chargeback is filed without first contacting us, we reserve the right to dispute it and restrict future access to our products.

1. Who We Are AI Search Playbook ("we", "us", "our") is an online store based in the United Kingdom, operating at aisearchplaybook.co. We are committed to protecting your personal data in accordance with the UK GDPR and the Data Protection Act 2018.

2. What Data We Collect We may collect the following information when you visit or purchase from our store:

• Name and email address
• Billing address and payment information (processed securely via our payment provider)
• Order history and purchase details
• Device and browsing data (via cookies)

3. How We Use Your Data Your data is used to:

• Process and fulfil your orders
• Send order confirmations and digital product delivery emails
• Respond to customer support enquiries
• Improve our website and products
• Send marketing communications (only with your consent)

4. Legal Basis for Processing We process your data under the following lawful bases:

• Contract: To fulfil your purchase
• Legitimate interests: To improve our services and prevent fraud
• Consent: For marketing emails (you can withdraw consent at any time)

5. Sharing Your Data We do not sell your personal data. We may share it with trusted third parties solely to operate our business, including:

• Shopify (our e-commerce platform)
• Payment processors (e.g. Stripe, PayPal)
• Email service providers

All third parties are required to handle your data securely and in compliance with UK GDPR.

6. Cookies Our website uses cookies to enhance your browsing experience and analyse site traffic. You can manage your cookie preferences via your browser settings.

7. Data Retention We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (typically 6 years for financial records).

8. Your Rights Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the ICO (ico.org.uk)

9. Contact Us For any data-related requests, please contact us via aisearchplaybook.co.

10. Changes to This Policy We may update this policy from time to time. Any changes will be posted on this page with an updated date.